Home / FAQ
  • How long can we get the reply if we send the inquiry?
    All the inquiry from customer will be replied within 8 hours, including holiday time.
  • What about company strength ?
    Master is a comprehensive company combined with PET Blowing Machine , Bottle Machine, Bottle Blowing Machine, Cap Mold, injection machine, Filling machine and Labeling machine, offer high quality cap mold and machinery for customers.
  • What about the designing, do you have excellent designer for our project?
    Master working with European superior designer, has succeed design for many top 500 company, also we have own designing team in China.
  • What is your main products or machine ?
    Our products including: 1.PET blowing machine, 2.Injection machine, 3.labeling machine. 4.filling machine 5.injection machine and cap mold, 6.Packing machine.
  • Can we have not standard machine and mould ?
    Yes, as a brand machine supplier,we are also good at making tailored machine and molds.
  • What about the production capacity ?
    We can produce machinery around 20 set, and 50 sets mold monthly.
  • How to ensure the products and machine quality ?
    From the beginning of the project,Master is very strict with the precision, after every step, will be inspection people to measure and double check, One engineer will be in the group for the whole project from beginning to the end,before shipping, we have 24 hours non stop testing to make sure quality pass.
  • What about payment method?
    After confirming the trade method (FOB,CNF,CIF), customer need send 30% of total as deposit by T/T,Master start design products, making the drawing,After customer approval,Master begin to start production,, after customer inspect the machine and products, need arrange for the balance, Master will arrange the shipping, meanwhile,L/C as a payment is also welcome.
  • How to ship ?
    Our company is strategically located, very close to Shanghai Port and Ningbo Port. If you ship the container, you can go to the above two ports. If you are by air, Shanghai and Hangzhou can also be used as major airports.